Terms of Service

These Terms of Service ("Terms") govern your use of sawneeai.com (the "Site") and the AI automation services provided by Sawnee AI ("Sawnee AI," "we," "us," or "our"). By using the Site or signing up for our services, you agree to these Terms.

1. Our services

Sawnee AI provides AI-powered automation for local service businesses, including missed-call text-back, appointment scheduling assistance, review requests, and related communications tools. Specific services are described in the proposal or agreement you receive from us.

2. SMS / text messaging terms

Program description. By providing your phone number and opting in, you consent to receive text messages from Sawnee AI (or, if you are a Sawnee AI client, from your business operating through our platform) related to appointment confirmations, scheduling, missed-call follow-ups, and customer service.

Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to opt out of future messages.
Reply HELP for help, or contact us at [email protected] or 678-648-8741.
Carriers are not liable for delayed or undelivered messages.

Consent to receive text messages is not a condition of purchasing any goods or services. See our Privacy Policy for how we handle the information you provide.

3. Acceptable use

You agree not to use the Site or our services for any unlawful purpose, to misrepresent your identity or business, or to send communications through our platform that violate applicable law (including telemarketing and anti-spam laws).

4. Client responsibilities (for businesses using our platform)

If you are a business client using Sawnee AI to send text messages to your own customers, you are responsible for obtaining proper consent from your customers before messaging them, for honoring opt-out requests, and for complying with applicable messaging laws and carrier requirements.

5. Disclaimers

The Site and our services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that messages will be delivered without delay or interruption, as delivery depends in part on third-party carriers and networks.

6. Limitation of liability

To the fullest extent permitted by law, Sawnee AI will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our services.

7. Changes to these terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent changes. Continued use of the Site or our services after changes take effect constitutes acceptance of the updated Terms.

8. Governing law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles.